7u788 Privacy Policy

When you register an account, verify your identity, make deposits, request withdrawals, or contact our support team, you provide us with information that may include:

• Full name, date of birth, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other divisions).
• Mobile number registered with your bKash, Nagad, Rocket, or Upay account, used for payment processing and account authentication.
• Government-issued identification documents submitted as part of identity verification (KYC), such as a National ID card, passport, or driving licence.
• Communications you send to 7u788 support, including the content of emails, chat messages, and any attachments you submit.

When you access or use the 7u788 platform, we automatically collect technical and behavioural data, including:

• Your IP address and approximate geographic location derived from it.
• Device type, operating system, browser version, and screen resolution used to access the platform.
• Session data, including login timestamps, pages visited, games played, bets placed, and session duration.
• Cookie data and similar tracking technologies as described in Section 5 of this Policy.

7u788 may receive information about you from third-party payment processors (including bKash, Nagad, Rocket, and Upay) in the course of processing your deposits and withdrawals. This information is limited to what is necessary to verify the transaction and may include your registered mobile number, transaction reference number, and transaction status. 7u788 may also receive information from fraud detection services or identity verification providers as part of its KYC and anti-money laundering obligations.

7u788 uses the personal data it collects for the following purposes:

• Account creation, management, and authentication — to establish your 7u788 account, verify your identity during login, and maintain accurate account records.
• Payment processing — to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain a complete and accurate transaction history for your account.
• Identity verification and KYC compliance — to verify that you meet the age requirement of 21 years and to comply with applicable anti-money laundering regulations.
• Platform security and fraud prevention — to detect and prevent fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct as defined in our Terms and Conditions.
• Customer support — to respond to your enquiries, resolve complaints, and maintain a record of support interactions for quality assurance purposes.
• Service improvement — to analyse aggregated, anonymised usage data to improve the performance, content, and personalisation of the 7u788 platform for Bangladesh players.

7u788 processes BDT deposits and withdrawals through third-party payment service providers including bKash, Nagad, Rocket, and Upay. When you initiate a deposit or withdrawal, your transaction is processed by the relevant payment provider, not directly by 7u788. 7u788 does not store full payment credentials such as bank account numbers or full card numbers. The data 7u788 retains in relation to financial transactions is limited to transaction reference numbers, amounts, timestamps, and the mobile number or payment method identifier associated with each transaction — information necessary to maintain an accurate account history and to comply with anti-money laundering obligations.

Where players choose to deposit using Visa or Mastercard, card payment processing is handled exclusively by our certified payment processing partner. 7u788 does not receive or store full card numbers, CVV codes, or card expiry dates. Card data is tokenised at the point of entry by the payment processor and never passes through 7u788's own systems in unencrypted form. All card transactions are processed in compliance with applicable payment security standards.

7u788 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We share personal data only in the following limited circumstances:

• Service providers: We share data with trusted third-party providers who assist in operating the 7u788 platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification services, fraud detection providers, and platform hosting infrastructure. These providers are bound by confidentiality obligations and are permitted to use your data only to the extent necessary to provide their services to 7u788.
• Legal obligations: We may disclose your personal data to law enforcement authorities, regulatory bodies, or other competent authorities where we are required to do so by applicable law, court order, or regulatory direction.
• AML and fraud investigation: Where 7u788 identifies or suspects a pattern of financial crime, money laundering, or platform fraud, it may share relevant account and transaction data with the appropriate financial intelligence or law enforcement body.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of 7u788's assets, user data may be transferred as part of that transaction. In such an event, 7u788 will notify affected users and ensure that the receiving party is bound by privacy obligations no less protective than those in this Policy.

7u788 uses cookies and similar tracking technologies to provide a functional, secure, and personalised platform experience. The cookies we use fall into the following categories:

• Essential cookies: These cookies are strictly necessary for the platform to function correctly. They enable core features such as user authentication, session management, and security controls. The platform cannot function without these cookies and they cannot be disabled.
• Functional cookies: These cookies remember your preferences (such as language settings and preferred payment method) so that you do not need to re-enter them each time you visit the platform.
• Analytics cookies: These cookies collect anonymised data about how users interact with the platform — including pages visited, games played, and session duration — to help 7u788 identify areas for improvement and optimise the platform experience for Bangladesh players.

As a user of the 7u788 platform, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data that 7u788 holds about you. We will respond to such requests within a reasonable timeframe and provide the data in a clear, readable format.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. You may also update certain profile information directly through your account settings.
• Right to erasure: You may request that 7u788 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where processing was based on consent), or where processing is unlawful. This right is subject to our legal retention obligations — financial transaction records, for example, must be retained for a minimum of five years.
• Right to restrict processing: You may request that 7u788 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you object to processing based on legitimate interests.
• Right to withdraw consent: Where 7u788 processes your data on the basis of your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

7u788 retains personal data only for as long as it is necessary for the purposes for which it was collected or as required by applicable law. The following retention periods apply to the main categories of data we hold: account registration data is retained for the duration of your account and for five years following permanent account closure; transaction and financial records are retained for a minimum of five years from the date of each transaction to comply with financial record-keeping obligations; KYC and identity verification documents are retained for a minimum of five years from the date of verification; customer support communications are retained for two years from the date of the last interaction; analytics and session data in anonymised form may be retained indefinitely for platform improvement purposes.

When a 7u788 account is permanently closed — whether at your request or due to a breach of our Terms and Conditions — personal data that is no longer subject to a legal retention obligation will be securely deleted or anonymised within 90 days of the account closure date. Data that remains subject to a legal retention obligation (such as financial transaction records and KYC documents) will be retained for the applicable statutory period and then securely deleted.

7u788 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between users and the platform; access controls restricting internal access to personal data on a strict need-to-know basis; secure, encrypted storage for sensitive identity documents and financial records; regular security reviews and vulnerability assessments of the platform's technical infrastructure; and staff training on data protection obligations and secure handling of personal information.

7u788 is strictly an adult entertainment platform. We do not knowingly collect personal data from any person under the age of 21. If 7u788 discovers or is notified that personal data has been collected from a person under 21, it will immediately delete that data and close the associated account. If you believe that a minor has registered on the 7u788 platform, please contact our support team using the email address displayed on this website so that we can investigate and act promptly. Parents and guardians are encouraged to use appropriate parental control tools to prevent minors from accessing online gambling platforms.

7u788 reserves the right to update or modify this Privacy Policy at any time. Where a material change is made to this Policy, 7u788 will endeavour to notify registered users through a notice on the platform or via a message to the user's registered contact details. The updated Policy will display a revised effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.